GENERAL CONDITIONS:

 

 

Guarantee

all reservations must be guaranteed by credit card ( MASTERCARD – VISA – JCB – UNION PAY) or deposit ( 100 % ) via bank transfer .

AQVA boutique hotel can preauthorize up to 100% of the total to verify your card.

If the credit card is not valid, or we have not received the bank transfer form, the hotel will cancel the reservation 24 hours before the arrival date.

Reception

Check-in > 14:00 – 23:00 hours

 Check-out > 07:30 – 11:00 hours

Kids policy

if you plan to come with kids under 6 years, you must let us know before you book, different policies are applied during the year, including the possibility to not host children.

Pets

are not allowed – we do love pets but not everybody does –

Parking

is based on availability: in our propriety or in the parking lot just the other side of the street, really in front of us, in any case is safe and free.

Cancellation policy

 In case you booked a refundable-rate room:

If cancelled or modified up to 7 days before date of arrival, no fee will be charged. If cancelled or modified later or in case of no-show, the total price of the reservation will be charged.

To modify or cancel your booking click here.

No Smoking

Smoking is not allowed inside the building 

 

PRIVACY:

 

Your personal data

AQVA Boutique hotel is concerned about privacy issues and wants you to be familiar with how we collect, use and disclose information either for internal usage and on the web. The personal data you insert in our website or you give at the front desk via email or via our internal booking engine – VERTICAL BOOKING – are gathered for answer your requests regarding our services or for direct booking – no data will be sold or given to third party application or company for commercial purpose. Your credit card details are securely stored in our servers via https encrypted connections and will be cancelled the moment you check out.

 

Digital data & Social Media

This website use cookies to offer you a better experience. Cookies are pieces of information stored directly on the computer that you are using. They allow us to collect information such as browser type, time spent on the Services, pages visited, your location, language preferences and anonymous traffic data. We and our service providers use the information for such purposes as security, to facilitate navigation, to display information more effectively, to personalize your experience, to understand how the Services are used, to improve the Services and to assist us with resolving questions regarding them. We may use third party service providers who provide services such as website hosting, data analysis, data analytics, payment processing, information technology and related infrastructure provision, customer service, email delivery, auditing and other services. For example, we may use Google Analytics and others to provide analytics.

 

AQVA Boutique hotel may use for promotional purpose pictures posted – PUBBLIC – on major social media like facebook, instagram, twitter, in any case will not reference your name to the picture unless you want this way. No pictures posted by us will show you or your relatives or your stuff. AQVA Boutique hotel is not responsible for pictures posted by everyone else with tags, geo tags or other type of reference involving the hotel.

 

We encourage social media sharing but in the respect of the everyones privacy.