Check-in > 15:00 – 21:00 hours
Check-out > 08:00 – 11:00 hours
A buffet breakfast is included in the Standard rate, if you have severe allergies or food disorders please let us know.
Web rate or other rates available on booking.com or expedia.com may not include Breakfast.
Direct booking: Parking spaces are limited, be sure to request a parking space during the reservation process. Parking is never included by default in the reservation. In case of availability is free for our guests.
Booking.com rates do not include parking.
Any reservation is always intended for max. 2 people per room. Extra beds are only possible in a few of our rooms so at the moment of the reservation ask us, we are here to help.
This is mainly an adult retreat and not oriented to families with kids.
Are not allowed – we do love pets but not everybody does –
Best price, availability, conditions.
You can’t find a better price online. We are a small private business, we have few partners and we manage directly our rates and availability.
Reservations via booking.com or expedia may have the same price ( Parity rate ) but conditions are applied in terms of Room type, Availability, Cancellation policy, Deposit, Meal plan, Parking.
Pay at the hotel
Credit : MASTERCARD – VISA – JCB – UNION PAY / Debit : V-PAY – MAESTRO / Cash: Max 2900 euro
Deposit / Pre-Payment:
If your rate or package requires an Upfront payment or a Deposit, the transaction is made directly by the guest via online secure payment. The hotel will provide a secure link to complete the reservation. PSD2 / SCA compliant.
Pay online: Stripe.com // Hobex online
Credit : MASTERCARD – VISA – JCB – UNION PAY / Bank transfer ( min 10 days in advance)
All reservations must be guaranteed by credit card valid after the checkout date.
Aqva Boutique Hotel may pre-authorize up to 100% of the total price to verify your card, if the credit card is not valid the hotel can cancel the reservation.
Credit card details are inserted via https encrypted connections by the guest, stored securely on vertical booking servers, and deleted automatically 15 days after the check-out. For Online Payment please refer to hobex.at and stripe.com to know how your payment is safely processed and to learn more about 3d Secure. PSD2 / SCA compliant.
Multiple rooms, bookings & Long stay
Different conditions regarding deposit / prepayment / cancellation policy, may be applied for the followings : Multiple reservations, reservations for more than 2 rooms, reservations for more than 5 days.
Groups & Events
For small numbers of individuals and in low season we can host carefully crafted experience, small groups or focused business meeting. We are happy to host weddings with max 50 guests. This is a small leisure hotel and during the summer is not suitable for groups and events in general.
Prepaid / Gift Vouchers can have different conditions like period, type of room, type of product, total amount of euro. Every voucher has redeem code with an expiring date, after this date it is no more valid. Standard rate is applied for prepaid Voucher with open calendar.
Website Offers / Deals / Package
Are sold as a product with specific conditions and are not suitable for any modification.
We do not have any Special Price / Special deal / Special Rate / Guest Plan on booking.com or expedia.
Minimum stay & Prices
During the year different minimum stay policies and prices can be applied.
Booking protection by Allianz
The service is entirely managed by Allianz. Aqva boutique hotel is a partner but does not offer assistance or any further help or warranty expressed or implied on the product.
As you may already know we like it easy and we decided to not have many progressive fees.
We have only two rates-conditions and one simple rule: a confirmed reservation is a specific contract between you and the Hotel, so please read carefully.
Modification & Post-Requests
Any modification or any additional request, from the guest following a confirmed reservation has to be confirmed back to you by the Hotel with a specific email regarding this update. The Hotel can accept to fulfill your request and therefore modify the initial booking conditions. Additional charges may be applied.
Cancellation Policy & Payment
Short stay – FLEXIBLE RATE
If canceled or modified up to 7 days before the date of arrival, no fee will be charged.
If canceled or modified later or in case of an earlier departure or no-show, the total price of the reservation will be charged.
Long stay // Multiple reservations // Multiple rooms – STANDARD RATE
A deposit of 30% is required to complete the reservation. If canceled or modified up to 7 days before the date of arrival, a 30% fee will be charged. If canceled or modified later or in case of an earlier departure or no-show, the total price of the reservation will be charged.
You can easily modify your reservation by clicking here mind your reservation code.
In this section we try to answer to our Frequently Asked Questions.
Our front desk is always open to help and assist you anyway.
These are reoccurring situations here at the front desk regarding the Parking, please take full advantage of these.
Your personal data
AQVA Boutique hotel value your privacy and wants you to be familiar with the procedures we use to handle your data. We gather data for internal use only and strictly for operational purposes according to the Italian Law.
We need your explicit consent but we just ask you what’s needed to deliver our service. Operativity: The personal data we collect on our systems – website – internal booking engine – email – directly to our front desk team – are gathered to answer your requests regarding our services, to improve your stay and to offer a better experience the next time you will come back. Pieces of information can be also used as raw data for internal reports and statistics. Profiling: Personal data and information about you for instance: pillow preference, glutenfree breakfast, or other concierge requests are important information to help us render the kind of hospitality we want to deliver. Internal Marketing: To personalize your experience and offer you relevant information/offer/product these preferences will be acquired and recorded with your personal information. No spam only relevant info for you, ex: Mille Miglia week or Wine tasting experiences. External Marketing: No data of any kind will be sold or given to third party application or company for any other commercial purpose.
Of course, you can decide otherwise or if you changed your mind in compliance with GDPR you can always ask us to cancel all your digital data by sending us a simple email, click here. Aqva boutique hotel – data controller – partner with Vertical Booking & hotelcinquestelle.cloud – data processing – for the Technology.
Aqva boutique hotel is not responsible for how your personal and digital data are managed by Booking.com & Expedia.com.
Credit card details are inserted via https encrypted connections by the guest, stored securely on vertical booking servers, and deleted automatically 15 days after the check-out day or cancellation day. For Online Payment please refer to hobex.at and stripe.com to know how your payment is safely processed and to learn more about 3d Secure.
Digital data & Cookies
AQVA Boutique hotel may use for promotional purpose pictures posted – PUBLIC – on major social media like Facebook, Instagram, Twitter, in any case, will not reference your name to the picture unless you want this way. No pictures posted by us will show you or your relatives or your belongings. AQVA Boutique hotel is not responsible for pictures posted by everyone else with tags, geotags or other types of reference involving the hotel.